Fix OneDrive sync problems - Microsoft Support
We're sorry that you're having trouble syncing your OneDrive. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again.
Reset OneDrive - Microsoft Support
Reset OneDrive Resetting Microsoft OneDrive can sometimes resolve sync issues and resets all OneDrive settings. OneDrive will perform a full sync after the reset. Important: You won't lose …
How to fix sync errors in OneDrive windows 11 - Microsoft Q&A
Dec 29, 2025 · Clear Office Document Cache: If you are using Office files, clear the Office document cache to remove any temporary files that might be causing the sync error. Restart …
OneDrive shows "This file can't be synced" - Microsoft Support
If you see the error message "This file can't be synced" you may need to do one or more of these steps to get the file syncing again, depending on the error: Close the file ("This file is in use by …
How to fix synchronization issues after update. - Microsoft Q&A
Nov 27, 2025 · To fix synchronization issues with OneDrive after a major update like upgrading to Windows 11 Version 25H2, you can follow these steps: Update OneDrive: Ensure that you are …
Why are all my files are syncing to OneDrive - Microsoft Q&A
4 days ago · To troubleshoot this issue, you can: Check for hidden or temporary files in your OneDrive folder and remove any that are not necessary. Disable the Windows Search service …
Can’t get my OneDrive to work - Microsoft Q&A
Dec 31, 2025 · Close the Registry Editor and try opening your OneDrive files again. Use Office Online: If you're unable to make changes to the registry or the problem persists, consider …
Windows 11 OneDrive Files and Folders Not Syncing
Oct 6, 2025 · Based on what you’re seeing, this is most likely a cloud sync delay or metadata issue, not something wrong with your PC or files. Resetting OneDrive and checking for hidden …
How can I fix the problem with One Drive not syncing on newly …
Dec 20, 2025 · Use Microsoft Support and Recovery Assistant: Download and run the Microsoft Support and Recovery Assistant to diagnose and fix issues with OneDrive. You can find it here.
Trouble with OneDrive - Microsoft Q&A
3 days ago · Resolve Sync Issues: The crosses on your files indicate sync issues. You might want to unlink and relink OneDrive to resolve any configuration problems. This can sometimes fix …