Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Artificial intelligence is redefining contact center operations far beyond the traditional service ticket, opening opportunities for customer support to redefine their value proposition to the ...

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

PeopleNet, a provider of integrated onboard computing and mobile communications systems, announced Monday, Sept. 20, an integration with TMT Fleet Maintenance software intended to reduce operational ...

LONDON--(BUSINESS WIRE)--Security and threat intelligence technology company, Silobreaker, has announced the launch of Tickets, a powerful workflow management feature designed to elevate the ...