San Jose, Calif., Oct. 23, 2019 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, has partnered with Zendesk, Inc. to bring ...

NICE inContact CXone@home free for 60 days to new customers In order to ensure the health and safety of agents, many organizations have transitioned employees to work from home. Both NICE inContact ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...

TeamViewer, a provider of remote control and online meeting software, today announced full integration of TeamViewer remote support into Zendesk's cloud-based software for customer service. Agents now ...

COVID-19 pandemic has elevated some organisations to unique positions for their abilities to bridge enormous gaps caused by widespread shutdowns. Khan Academy is one of them. The eponymous non-profit, ...

Consumers look at remote access as a convenient way to share screens with one another or access their desktop PCs from the road. Remote access technology is getting faster, it's generally easy, and it ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), and the leader in cloud contact center, today announced it is partnering with Zendesk, Inc. (NYSE: ZEN), a ...