Voice-over-IP (VoIP) networks differ from conventional telephone networks in that voice quality on VoIP is affected by a wider variety of network impairments and can vary from call to call and over ...

In our third review of VoIP monitoring tools, products from ClearSight Networks, Codima Technologies, JDS Uniphase, WildPackets and Touchstone Technologies, all products were able to monitor the test ...

Over the last few years I have discussed the ins and outs of VoIP. The reason should be obvious to everyone except those just waking up from a deep, three-year sleep: IP is being used more and more to ...

Of the dozen or so triggers that cause companies to implement VoIP, branch-office communications is high on the list. IT leaders recognize the number of remote workers and the number of branch ...

Unified communications with VoIP is an integral part of any enterprise service portfolio. Despite its importance, maintaining a reliable VoIP service and troubleshooting voice quality remains ...

New Orleans - In a move of pre-emptive action, third-party monitoring center Alarm Monitoring Services has taken a proactive approach to address potential communications issues surrounding Voice-over ...

It’s no secret that voice-over-IP gear is ringing up sales. Some estimates peg public-sector adoption rates at more than 35 percent. Unfortunately, the darker secret for many of the organizations is ...

When Kevin Lopez began sending voice calls over his IP data network using a new IP telephony system two years ago, he had no way of monitoring voice traffic to maintain the quality of calls. “We ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

As the city of Houston prepares to launch a major voice over IP (VOIP) project, CIO Denny Piper first wants to get a network operations center in place. While he hasn’t chosen which monitoring tools ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...