VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator has partnered with eGain Corporation (NASDAQ: EGAN), the ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI CX automation powered by Trusted Knowledge™, today announced the general availability of eGain Composer, its ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI CX automation powered by Trusted Knowledge™, highlighted the transformation of traditional ...

eGain's survey reveals 61% of executives cite inconsistent AI responses as a barrier to adoption, emphasizing the need for trusted knowledge. eGain, a leader in AI knowledge platforms, has released ...

CHICAGO -- Using trusted knowledge is the key to companies driving success with artificial intelligence, Ashu Roy, eGain chairman and CEO, told the audience during his opening keynote at the company's ...

Customer service proves to be a perfect area to demonstrate the value of newer AI technologies. As expectations from customers ratchet up, customer service is a flashpoint for designing interfaces ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Survey finds that knowledge exodus due to baby boomer retirement is a C-level concern that most organizations are unprepared to address More than 11,000 Americans turn 65 every day, with over half of ...

The current excitement about generative AI reminds me of the early days of the Web, before Google came along. The first generation of search engines could deliver results, but there was no way of ...

eGain, a leading provider of AI CX automation powered by Trusted Knowledge, is offering the general availability of eGain Composer, its new modular AI knowledge platform. Based on a composable ...

eGain AI Knowledge Hub™ automates manual knowledge management processes with AI, speeding up time to business value CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a ...