Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

All of us have found ourselves lost in our imaginations thinking about the possibilities of improvement that applying new technologies to processes in our organizations might bring. Applying new ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

You started your company to build something meaningful, not to spend your mornings copying data between tools, chasing status ...

It’s hard to overstate the role technology plays in the way governments operate. To appreciate this, we can simply look at recent examples where local governments — hit with ransomware and other types ...

Unlock the power of AI with this comprehensive guide on how to automate any process using Claude Projects. Discover how automation can significantly enhance efficiency, reduce human error, save time, ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Even though many of us are busy with the holidays and end-of-year business activities, leaders are already thinking about the new year. A major reason for this is that companies tend to hire more ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Expense requests and approvals seem like they should be straightforward to handle, but often this isn't the case. This is particularly true if you rely on manual expense management processes, which ...