In the apparel industry, returns quietly erase margin, distort customer acquisition cost (CAC) and starve lifetime value (LTV). Most apparel companies treat returns as a warehouse problem. They’re not ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

A retailer’s least favorite phrase. Every year retailers see sales undone as shoppers think twice and return purchases, particularly during the holiday season. November and December sales can make or ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 ...

With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the industry’s approach needs an overhaul. But instead of leaning on rigid policies that risk ...

Income shifting lowers taxes by moving income from high to low tax brackets. Explore methods for effective tax planning.

The unpredictable swings of the current economy are adding to what is an unquestionably tumultuous moment for retail. The industry facies uncertainty around what cargo will move in and out of the U.S.

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), ...