Errors in technical work rarely happen because teams lack expertise. More often, mistakes occur due to unclear instructions, outdated files, or inconsistent documentation. As products, systems, and ...

Imagine discovering that your financial planner still used a rotary phone to make buy and sell orders on the stock market. Sounds absurd, right? What if you learned that a recently built high-rise ...

Let’s face it—Excel is one of those tools we all rely on, but it doesn’t always feel like it’s working with us. Maybe you’ve wrestled with disappearing leading zeros in your data, or spent way too ...

Picking errors are common at the best of times, but they can be a particular issue when it comes to recruiting new and inexperienced workers. With the current difficulties in filling warehouse roles, ...

With COVID-19 deaths dramatically down from earlier peaks, US health care providers still confront a different nationwide emergency: hospital errors that kill an estimated 150,000 patients annually.