Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

(CNN)-- Warning: Standing in line can cause extreme boredom, annoyance and even rage, which is precisely why there is a fascinating science devoted to what makes people tick -- and ticked off -- when ...

Every year, Americans spend an estimated 37 billion hours waiting in line. This activity might seem straight-forward: you’re in a line, and you’re waiting for the line to move so you can have your ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...