Teams need a metric that tracks more than just calendar days. The close quality score is an effective way to do just that.

As the new manufacturing engineer for the stapler production line, you find yourself shifting through quality data to get a better understanding of the defect rates involved. One of the reasons you ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Panelists discuss how quality metrics should focus on keeping patients out of hospitals through core medical therapies, measuring all-cause hospitalizations and days spent at home in the community, ...

Ensuring excellent quality and outcomes is the essential goal of medical care. To achieve it, a multitude of quality metrics have been added to clinicians’ work. They include things such as ...

In the article that accompanies this editorial, Ray et al 17 found that surgical quality as defined by process measures was associated with patient survival after resection for early-stage ...