Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Consumer feedback has a significant hand in shaping the public ...

With the increasing importance of brand trust and visibility, marketing and brand leaders must manage reputation data as ...

A business's brand reputation can either make or break the business. It's a powerful concept that can influence customers, attract new clients, and increase revenue. Brand reputation is more than just ...

No matter how well-prepared your team is, online crises can attack anytime. As an entrepreneur or business owner, safeguarding your company’s reputation is critical for what happens tomorrow and next ...

The perception of a brand can greatly impact its success or failure. To effectively manage and maintain a positive brand reputation, businesses rely on advanced tools and strategies. Among these tools ...

In 2026, brand reputation will account for 30–40% of enterprise value, necessitating clear ownership and strategic integration into business planning rather than treating it as an afterthought.

Learn the many reasons why a positive online reputation is essential and what your business can do to take control of your online image. Negative feedback can also spread quickly, making it imperative ...