The concept of "The Matrix" has existed for decades in professional services firms, though it represents a relatively new framework within the legal industry. This powerful approach to understanding ...

You've probably lost count of how many times you've been asked to give a two-minute "elevator speech" about your business. The next time you're asked, suggest that a far more probing and enlightening ...

Today many companies attribute their struggles to external factors, such as disruptive competitors, shifting customer preferences or economic headwinds. Yet I've found the real culprit often lies ...