Menu engineering is both an art and a science, but it’s the science part that usually trips up most restaurant operators. Here’s how to gather the right data so the science of designing optimized ...

In large corporations, human resources and management may go to great lengths to vary the mix of skills required for a job, even implementing job design initiatives and programs to increase skill and ...

What it was was a shift from customization to curation. In effect, Blizzard decided that instead of leaving players to experiment in a kind of randomized skill lab, it would carefully redesign every ...