You can have the best product or service in the world, but if you don't have the right people in place you will never get the business results you desire. Speaking at the recent NationaLease Sales ...

Examine the training calendar for most organisations. What courses do you see being offered? Software/systems training; customer service; selling skills; credit analysis; finance for non-finance ...

Thirty-two first year graduate social work students were tested at the beginning and end of the academic year to determine the differences between those with undergraduate research courses and those ...

Despite the economic imperatives facing the media industry, professional journalists lag behind educators and others in rating the importance of multimedia and other digital storytelling skills. That ...

Knowledge, Skills & Behaviours (often referred to as KSBs) are the foundation of any apprenticeship. They are the core attributes an apprentice must demonstrate in order to be competent in their ...

Good process safety in any organization requires specific knowledge, experience and skills. These building blocks of process safety lie, of course, mainly with your organization’s staff. So, how do ...