When preparing to manage an IP telephony network, an organization must carefully consider the product’s management capabilities and take steps to assure short-term and long-term success. These steps ...

VoIP has definitely come a long way from its roots in the late 1990s to its role today as a business-critical component within the unified communications (UC) market. Some technology pundits have ...

Today, we’ll continue with our list of the top 10 requirements for managing an IP telephony system. We published the first five requirements earlier this week; now we’ll cover six through 10. Today, ...