Instead of overwhelming employees with endless messages, organizations should focus on communicating what actually matters.

When done right, communication and community-building can be powerful tools that establish your brand as an authority worth ...

Last week we discussed making sure the people you communicate with know who you are. That context is vitally important to ensure your message is properly received and understood. This week we're going ...

Good communication is essential to running a successful business, and small businesses need to excel at it to stay alive in a competitive market. While there are many types of communication used in ...

The administrative assistant research we’ve done over the years speaks volumes. Assistants feel they’re underpaid; advisors feel assistants are overpaid. Assistants feel overworked; advisors see a ...

I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

There's no single definition of business communication. Business people today have many means of communicating with clients, co-workers, customers and company stakeholders. Cell phones, texts, memos, ...

How do you communicate with your colleagues? According to a new study, few executives use the phone or meet in person in work. Not surprisingly, e-mail has become their most used method of ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

Research consistently shows that communication is the heart of relationships. Without it, it’s like pizza without pizza dough — baseless. When something is this fundamental, you’d think it’d be easy, ...