Plus a few ways to make an even better first impression, especially if you’re relatively shy. I have a friend who makes a great first impression. She does all the little things right. She makes eye ...

Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

A great first impression provides many benefits, including higher case acceptance, increased patient retention, more referrals, and happier patients. But as the saying goes, you only get one chance to ...

I have a friend who makes a great first impression. She does all the little things right. She makes eye contact. She smiles. She listens more than she talks. She asks smart questions, and meaningful ...