It's easy for biases to creep into different aspects of decision-making—even when you think you’re basing your decisions on objective facts. So how can you limit bias when it comes to making decisions ...

As marketing leaders, one could say that your potential for success is only as good as the data you possess. But is that possession enough? To develop targeted, thoughtful, and inclusive customer ...

Saqib Shaikh says people who are blind, like himself, typically develop highly organized routines to keep track of their things — putting keys, wallets, canes and other essentials in the same places ...

Images are a powerful way to communicate a message. They can cause joy, inspire people to take action, and teach new concepts. But images can also cause distress, demotivate people, and perpetuate ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

“Every day we are learning more and more about the importance of representation in products and experiences,” said Kelli Kemery, lead market researcher at Microsoft, in her presentation at SMX Next.