CIOs must transform IT, transition AI to customer experience opportunities, and double down on data governance and security — ...

Digital transformation—a process that has been underway for years—received a major boost as a result of the global pandemic. Companies that had already transformed and digitalized their processes ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Three years ago, I wrote about the Amazonification of Uber, an evolution of the transportation company into a closed business loop that feeds customers back into other Uber channels. At the time, the ...