Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

Crisis communication is rarely evaluated on elegance. It is judged on instinct. Readers decide within seconds whether a ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Why online corporate newsrooms matter in a crisis—and how leaders can use them to share fact, correct misinformation, and ...

Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

Who do high profile people or companies facing a scandal call when they're in a crisis? Maybe their therapists. But definitely a crisis communications specialist. Like the work of Olivia Pope in the T ...

The year 2025 proved to be a turning point in how governments, organizations, and communities manage the unpredictable nature ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...