Randy Barrett is a freelance writer and editor based in Washington, D.C. A large part of his portfolio career includes teaching banjo and fiddle as well as performing professionally. The Pentagon is ...

If you’ve ever waited at City Hall, struggled with paper forms or outdated websites, or felt that emergency response seemed slow, you’re not alone. Across the country, government agencies — from small ...

Cloud project management involves coordinating all of the different aspects of your project – from planning to collaborating to managing workflows – around a single, centralized digital space known as ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...