ALBUQUERQUE, N.M. -- Have you ever started a new job and spent a lot of time figuring out everything from how to get paper for the printer to whether an important customer prefers quick phone calls to ...

According to an old advertising adage, the human mind is a terrible thing to waste. Nowhere is that statement more valid than in the electric power industry, where workers with two and three decades ...

Palo Alto, Calif., August 26, 2002 — A new report from the Electric Power Research Institute (EPRI) provides guidance for capturing the valuable knowledge of expert personnel and transferring it to ...

This webinar will present the knowledge capture methods that are important for retaining and transferring the tacit knowledge that is critical to a nuclear organization, in terms of safety, ...

People often define tacit knowledge as knowledge that you can’t put into words, but this negative definition doesn’t say what tacit knowledge is—just what it isn’t. Tacit knowledge is typically not ...

Businesses are increasingly worried about losing years of experience as older experts retire. Augmented reality (AR) can be an effective way to capture and retain that knowledge while increasing ...