Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

Forbes contributors publish independent expert analyses and insights. Serenity Gibbons is a business consultant who covers entrepreneurs. This article is more than 2 years old. If you’ve heard it once ...