A common misconception due to the effects of the Covid-19 pandemic is that companies are shutting down or performing less efficiently. While this is the case in certain industries, operations like ...

Over the past decade, technology has advanced at lightning speed. Between artificial intelligence, machine learning, automation, the cloud-based environment and more, there are a plethora of new tools ...

Discover what most teams miss when rolling out support automation, including change management, data readiness, human ...

The Industrial Revolution gave us the assembly line, and with it, a simplified concept of productivity: more is more. Assuming quality remained the same, generating a greater output equaled higher ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The entire world is in the midst of a digital transformation, which has ...

We’ve established in our first two articles that enterprise automation helps employees do more strategic, creative work, allowing businesses to enhance productivity and drive greater outcomes. But ...

The three early government automation use cases that have emerged are AI-enabled automation, automation augmenting security ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

The gold standard for diagnosis and treatment is whether an intervention has been validated by clinical trials and approved by professional peer review and regulators. This standard has stood ...

A company’s environmental, social, and governance (ESG) strategy reflects its impact on people and the planet—an increasingly important focus of customers, employees, investors, and partners. ESG ...

The global help desk automation industry is expected to grow to $11 billion by 2023 as support automation empowers companies to serve their customers more effectively. By automating repetitive tasks ...