Amazon duped people into signing up for Prime subscriptions, and also thwarted subscribers' attempts to cancel, the Federal Trade Commission alleged Wednesday in a lawsuit against the company “Amazon ...

Amazon knows that "millions" of people who enrolled in Amazon Prime did so accidentally, and that the cancellation process involves a "labyrinthian mechanism" that thwarts subscribers' attempts to end ...

Amazon this week hit back against the Federal Trade Commission’s “dark patterns” lawsuit, filed in June at the U.S. District Court in the Western District of Washington. The FTC alleges deceptive ...

The retail conglomerate is said to have manipulated customers into signing up for Prime, as well as made it difficult for customers to cancel their subscriptions. Share on Facebook (opens in a new ...

When the U.S. Federal Trade Commission announced it had settled its “dark patterns” lawsuit against Amazon last month, leaders at the antitrust and consumer protection watchdog celebrated. “Today, we ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. The Federal Trade Commission (FTC) announced its latest action ...

Amazon is paying $1.5 billion to people who mistakenly subscribed to Prime, and the first round of payments are due today.

The Federal Trade Commission has amended a complaint against Amazon, filed in June and alleging deceptive practices around Prime membership, to include three senior Amazon executives by name, as well ...

Amazon's Prime subscription service is easy to use and interactive up until the rigorous cancellation process that requires several steps to perform that proved to be one of the most complex ...

(RTTNews) - Amazon.com Inc. (AMZN) is being sued by the Federal Trade Commission in a Seattle courtroom for allegedly deceiving customers into becoming Prime members and making it difficult for them ...

The agency's assault on the e-commerce giant comes months after it extracted a $520 million dark patterns settlement from video game maker Epic. In a further crackdown on what it dubs "dark patterns" ...

June 21 (UPI) --The Federal Trade Commission filed a complaint Wednesday against Amazon, alleging the company tricked customers into enrolling in its Prime subscription service and made it difficult ...